Is it possible to obtain an insurance contract online?
Yes, it is possible to make a valid insurance contract online and/or by phone. In the same way as an in-person contract, the conclusion of a contract online or by phone, requires your terms and condition acceptance as well the confirmation from the insurance company.
How do I make my payments if i make an online contract?
You can pay by direct debit, ATM or credit card. You can make your payments annually, quarterly or monthly. Depending of the insurance company you might have additional discounts if you pay annually or by direct debit.
Who can make contracts? Do I need to be the main driver?
Everyone with Category B driving license can make a car insurance. The insured does not need to be the main driver of the vehicle. When you contract your insurance policy you might include additional drivers.
When does the insurance come into effect?
Once paid, the insurance policy becomes active from midnight on the following day.
How to proceed in case of an acident?
In case of an accident you should inform your insurance company as soon as possible. If there are personal injuries you should contact the local authorities, the PSP or GNR.
If you required support from you insurance broker, just login into your Kweeder personal area here. In your personal area you will find your insurance broker and account manager contact details, as well information about your policy.
Is there a deadline for the casualty payment?
This will depend on the type of event. If it is just body repair, the insurance companies will authorize it in around two or three days after they have received the favourable deliberation from insurance expert towards the reparation. In the event of full compensation, insurance companies have a deadline up to 30 days to proceed with the payment, from the moment they receive all relevant documentation
Can I cancel my insurance?
If you need to cancel your insurance, you should get in direct contact with your insurance company's customer support team or contact your insurance broker. Your account manager contact details are available here, in your Kweeder personal area.
If a friend of mine drives the vehicle and crashes, does the insurance cover it?
As long your friend in not the main driver of the car, generally the insurance company will cover it. But if it is proven that your friend drives the vehicle regularly, the insurance company will not cover it.